What We Do

IDC services can be stated in terms of the roles that we fulfill in generating project deliverables as well as the knowledge-based business area expertise that we bring to your project.

Professional Roles

As a first step in defining any client assistance project, we first work with the client to define which organizational role (or roles) that we should operate in to best deliver our services. Our objective is to maximize the value of our services by selecting the best service delivery method to assist in your organization's business and technical needs:

Business Services

Government Consulting Services

• Integrated Justice / Information Exchange
• Courts
• Law Enforcement
• First Response / Emergency Management
• Biometrics
• Corrections and Supervision
• Health & Human Services
• Regulatory
• Assessor
• Tax Collection

Technology Company Advisory Services

• Management Reviews and Assistance
• Product and Service Development, Enhancement, and Support
• Customer Relationship Management
• Proposal Development and Review
• Product Review and QA
• Focused Market Analysis

General Management Consulting Services

• Risk Management
• Business Plans - Develop and Review
• Strategic Planning
• Business and Product Positioning/Marketing Analysis
• Resource Planning and Management
• Augmentation
• Merger and Acquisition Support
• Information Security and Controls
• Financial Analysis and Budgeting

Business Systems

• ERP
• Accounting
• CRM/Customer Account Management
• Asset Control
• Case, Records, and Document Management

Service Deliverables

IDC offers a wide range of service deliverables. Each organization and business challenge is unique, and IDC can customize its processes and deliverables to fit every situation and need. Following are several of the service deliverables that IDC offers:

» Contact us for further information.